Customer Service

Electrum offers customer service to its cardholders, merchants and processors 24 hours a day, seven day a week. We have a choice of IVR support, web support and live operator assistance. Our friendly staff is knowledgeable and goes out of their way to help our clients. Training and training documentation are also available.

Our Details

Telephone:
(803) 255-0991

Fax:
(866) 345-4915

Street Address:
4965 US Hwy 42, Suite 1000
Louisville, Kentucky 40222

Postal Address:
P.O. Box 1206
Prospect, KY 40059

Electronic Mail:
General Information: Information@electrumcorp.com
Sales: Sales@electrumcorp.com
Customer Support: Support@electrumcorp.com